Travelers want technology to be better integrated into public transportation and for public transportation providers to embrace social media.
That little snippet was taken from this Accenture news release about their global survey of transit users. The survey polled 4,500 people in major cities around the world. While transit here in the Triangle isn’t exactly world-class (yet!), we’ve got some pretty good tech to make travel easier. In addition to our real-time arrival system, GoLive, many of the agencies that are a part of GoTriangle are active on social media.
Read on for a list of how you can reach out and talk to your favorite bus. Remember, these accounts aren’t monitored 24/7 (usually 8-5pm M-F), so for customer service questions please call 919-485-RIDE (7433).
You know us! We’re a partnership of public transportation agencies and other organizations funded to promote commuter benefits in the Triangle. Alternatives to driving alone like walking, biking, taking the bus, sharing your ride, or working from home is our thing.
Tell us about your bus ride, check in to your stop, or share a photo of your bike commute. We cover a lot of ground, so there’s a lot to discuss and we want to hear what you have to say.
Capital Area Transit provides bus service throughout Raleigh as well as R-LINE service in Downtown Raleigh. Like their Facebook and Twitter pages for exclusive contests and bus information.
Chapel Hill Transit (CHT), the second largest transit system in North Carolina, is the fare-free public transportation provider for Chapel Hill/Carrboro and the University of North Carolina, serving over 160 square miles.
DATA is Durham’s bus provider and is committed to meeting the diverse needs of the community while exceeding customer expectation in a cost-effective and responsible manner. DATA’s Facebook is used to get the word out about service changes and community events.
The BCC connects Golden Belt, Downtown Durham, Ninth Street, and Duke. Oh, did we mention it’s FREE? The bus runs until 10pm Monday through Thursday and keeps rolling until midnight on Fridays and Saturdays. The BCC tweets about service changes and what’s happening with the businesses and organizations along its route.
The Wolfline provides transportation to NCSU’s students and staff and the general public. It’s also free! Their Facebook page posts service changes and provides opportunities for feedback.
Triangle Transit is the regional transit provider. It serves Raleigh, Durham, Chapel Hill, Apex, Cary, Garner, Hillsborough, RDU International Airport, Research Triangle Park, and Wake Forest. In addition to to bus service, Triangle Transit also provides paratransit and vanpool resources.